FAQ

Everything you need to know about our magical mermaid tails!

📏 Sizing & Fit

How do I choose the right size mermaid tail? +

Choose by your child's overall height in cm, not their age. If their height falls between sizes, choose the larger size. Use the size chart below as your guide:

Mermaid tail size chart showing height ranges for each size
💡 Not sure? View our Size Guide to help choose the right fit.
What ages are mermaid tails suitable for? +

Our mermaid tails are sized for children aged 3–12, with larger sizes available for older children and teenagers up to age 16 and beyond. However, for swimming with a monofin, we recommend children are aged 7 or older and are confident, competent swimmers. Younger children aged 3–6 can enjoy wearing a tail for dressing up and paddling, but should not use a monofin in the water. Adult supervision is essential at all times.

What if my child is between sizes? +

If your child's overall height falls between sizes, choose the larger size.

💡 If your child has a larger waist for their height, a monofin can help fill out the tail pocket for a better overall fit and shape.

🐟 The Monofin

What is a monofin and do I need one? +

A monofin is a plastic fin covered in neoprene with comfortable padded ankle sections, which fits inside the tail pocket. We highly recommend adding one — and not just for swimming!

  • 🏊♀️ For swimming: It enables the dolphin kick technique that propels the tail through the water like a real mermaid. It should only be used in the water by strong, confident swimmers under close adult supervision, as it restricts independent leg movement.
  • 🎭 For dress-up, cosplay & photos: It gives the tail structure and shape out of the water, rather than leaving the tail pocket flat.
Is the monofin included with the tail? +

This varies by product — please check the individual product listing to see what's included. You can also add a monofin separately to your order: View our monofin.

🧺 Care & Washing

How do I wash my mermaid tail? +

Our tails are easy to care for after all those pool adventures!

  • 🌡️ Machine wash on a cool setting or hand wash with a mild detergent
  • 🚫 Do not tumble dry
  • 🚫 Do not iron
  • ✅ Hang to dry — this keeps the colours vibrant for longer
  • 🚫 Avoid scooting, jumping or scraping the fabric on concrete or rough surfaces
💡 Rinse in fresh water after each swim to remove chlorine or salt water — this is the single best thing you can do to extend the life of your tail!
Are your mermaid tails chlorine resistant? +

Yes! The fabric is designed to withstand regular pool use, and the printed designs won't crack, peel or fade with normal use. Follow the care instructions above to keep your tail looking its best.

🚚 Delivery, Gifting & Returns

How long does UK delivery take? +

We aim to dispatch all orders within 1–2 working days. Standard UK delivery typically takes 3–5 working days after dispatch.

🚚 Free UK delivery on all orders over £45!
Are mermaid tails a good birthday or Christmas gift? +

Yes! Orders arrive in an attractive metallic blue post bag, with our complete tail sets beautifully presented inside.

🎁 Birthday treat: Add a note at checkout to let us know it's a birthday gift and we'll include a free mermaid sew-on patch as a little surprise!
What is your returns policy? +

We want you to be completely happy with your purchase! If you need to return an item:

  • Items must be returned within 30 days of receipt
  • Items must be unworn, unwashed and in original condition
  • Please contact us first before returning any item

For our full returns policy please visit our Refund Policy page.

Can I exchange for a different size? +

Yes! If the size isn't quite right, please contact us and we'll do our best to help with an exchange. Items must be unworn and in original condition.

🏊♀️ Safety & Swimming

What swimming ability does my child need to use a mermaid tail? +

Mermaid tails are designed for confident swimmers aged 7 and older who can:

  • ✅ Swim 50 metres freestyle independently
  • ✅ Float comfortably on their front and back
  • ✅ Tread water for at least one minute
  • ✅ Roll from front to back in the water

Because the tail restricts leg movement, your child must be a competent swimmer before using one in water. Children aged 3–6 can enjoy the tail for dress-up and paddling but should not use a monofin in the water.

👨👩👧 Adult supervision is essential at all times when a child is wearing a mermaid tail in or near water.

For full safety guidance visit our dedicated 🧜 Mermaid Tail Safety Guide.

Can mermaid tails be used in the sea or open water? +

Our mermaid tails are designed for pool use only. We strongly advise against using them in the sea, rivers, lakes, or any open water environment. Open water is unpredictable and a mermaid tail — particularly with a monofin — significantly restricts a child's ability to move their legs independently, which can be extremely dangerous in an emergency.

✅ Safe locations:

  • Supervised swimming pools
  • Aquatic centres with trained staff
  • Controlled, calm water environments with no current

❌ Never use in:

  • The sea or beach environments
  • Rivers or moving water
  • Lakes or open water
  • Any area with currents
Can younger children use the tails for dress-up? +

Yes! Children from age 3 can enjoy the tails for dress-up, cosplay, photoshoots and imaginative play — no water required!

📸 Create magical photo moments at home with a simple backdrop of blue sheets and scattered shells — no pool needed!

🌈 About Our Mermaid Tails

What's included with a mermaid tail set? +

Our mermaid tail sets include a tail, matching bikini top and bikini bottoms. The monofin is available to add separately.

What material are your mermaid tails made from? +

Our tails are made from 89% polyester and 11% spandex. The fabric is slightly thicker than a standard swimsuit, with a comfortable, stretchy feel and a fast-drying finish.

Are the tails shiny or sparkly? +

Our tails have vibrant printed designs on soft, premium matte fabric, rather than sequins or metallic shimmer.

Do you sell mermaid tails for older children and teenagers? +

Yes! We have styles available in larger sizes suitable for ages up to 16 and beyond, including Small (approximately 160cm) and Medium (approximately 170cm+). These are perfect for older children, teenagers, and adults too. Choose by overall height in cm, not age. If their height falls between sizes, choose the larger size.

How much do mermaid tails cost? +

Our mermaid tail sets range from £15 to £25.

Still have a question? 🧜♀️

We'd love to help! Drop us a message and we'll get back to you as soon as possible.

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