SHIPPING POLICY
🚚 Shipping Policy
All orders are dispatched in an attractive metallic blue post bag from our home in Bath, UK 🧜♀️
📋 At a Glance
| Destination | Service | Cost | Est. Delivery |
|---|---|---|---|
| UK Standard (mainland) | Yodel | £2.99 (Free over £45) | 3–5 working days |
| UK Express (mainland only) | On request via WhatsApp | £8.99 | Not guaranteed |
| NI, IoM & Channel Islands | Royal Mail / Evri / Yodel | £6.99 (£3.99 over £45) | 3–5 working days |
| Rest of World (inc. Europe) | Tracked & Signed couriers | £20.00 | Varies — see below |
📦 Handling & Dispatch
We aim to dispatch all orders within 1–2 working days of receiving payment. You'll receive a dispatch email with your tracking number as soon as your parcel leaves us.
🇬🇧 UK Delivery
Standard UK Delivery — £2.99
Excludes Northern Ireland, Isle of Man & Channel Islands.
All standard mainland UK orders are sent via Yodel. Estimated delivery is 3–5 working days from dispatch.
Express UK Delivery — £8.99 (Mainland Only)
Need it faster? Express delivery is not guaranteed but we'll always do our best! Please WhatsApp us on 07971 842279 before placing your order and we'll let you know if we can accommodate you.
Northern Ireland, Isle of Man & Channel Islands — £6.99
Sent via Royal Mail, Evri or Yodel depending on size and destination. Estimated delivery is 3–5 working days from dispatch.
Orders over £45: £3.99
🌍 International Shipping
Rest of World (including Europe) — £20.00
We use a competitive range of couriers for international orders, all sent via a Tracked & Signed Service. Delivery times vary and are not guaranteed.
- 🇪🇺 Europe — generally around 1 week
- 🇺🇸 USA — can take up to 6 weeks to some states
Customs & Import Fees
Orders shipped to Europe and the rest of the world may be subject to additional import fees or customs charges upon delivery. These are the responsibility of the recipient and are outside our control.
Questions about your order? 🧜♀️
We're always happy to help with tracking queries or delivery questions.
Contact Us